Help & Support

Frequently Asked Questions

Everything you need to know about Eat Vermont Insider Access, the platform, and how to get the most out of your experience.

Insider Access

Eat Vermont is a Vermont food discovery platform that connects locals and visitors with the farms, restaurants, sugarhouses, bakeries, and food producers that make Vermont one of the best food destinations in the country. Insiders get access to exclusive perks and discounts at partner businesses across the state.

We offer five plans to fit every need:

• Monthly — $8/month, billed monthly • Annual — $48/year (save 50% vs monthly) • 2-Year — $96 one-time payment • 3-Year — $144 one-time payment • Vacation Pass — $7 one-time, valid for 7 days

All plans include full access to Insider perks and the Eat Vermont discovery platform.

Yes. You can cancel your Insider Access at any time from your Account Dashboard. When you cancel, you keep full access to Insider benefits through the end of your current billing period — there's no immediate cutoff.

We offer refunds on Monthly and Annual subscriptions requested within 7 days of a charge, provided you haven't used Insider perks during that period. One-time plans (2-Year, 3-Year, and Vacation Pass) are generally non-refundable. To request a refund, contact us at support@eatvermont.com with your account email and we'll get back to you within one business day.

Using the App

Download the Eat Vermont app on iOS or Android, then sign in with your account. Your Insider Access is tied to your account — as long as you're signed in, the app shows you which perks are available at nearby places and how to redeem them when you're there.

Eat Vermont covers the entire state of Vermont, with a focus on farms, farmstands, restaurants, sugarhouses, bakeries, breweries, and local food producers. We have listings in every region — from the Champlain Valley and Mad River Valley to the Northeast Kingdom and Southern Vermont.

Yes. The Eat Vermont app is available on iOS (App Store) and Android (Google Play). The app includes the full place directory, interactive map, Insider perks, and your account dashboard. The website has all discovery features and can also be used to manage your Insider Access.

Account

On the sign-in page, click "Forgot password?" and enter your account email address. You'll receive a password reset link within a few minutes. Check your spam folder if it doesn't arrive. The reset link is valid for 24 hours.

Sign in to your account and go to Account Dashboard → Insider Access → Cancel Insider Access. You'll be prompted to confirm. Your access continues through the end of your current billing period. You'll receive a confirmation email once cancellation is processed.

You can delete your account from Account Dashboard → Settings → Delete Account. Account deletion is permanent and cannot be undone. Your personal data is removed within 30 days of deletion. If you have an active subscription, cancel it first to avoid further charges.

Partners

We'd love to hear about your farm, restaurant, or food business. Apply at eatvermont.com/contribute and our team will review your submission. We manually curate all listings to make sure they're a good fit for the Eat Vermont community.

If you're an Eat Vermont partner, log in to the partner portal at eatvermont.com/industry/login using your partner credentials. The portal lets you update your listing, manage perks, and see insights about Insider engagement with your business.

Still have questions?

Our team is here to help. Send us a message and we'll get back to you within one business day.

support@eatvermont.com